James H. Gilmore
Having received a B.S. in Economics from the Wharton School of the University of Pennsylvania, Mr. Gilmore is the Co-Founder of Strategic Horizons LLP in Aurora, Ohio, Batten Fellow and Adjunct Lecturer at the Darden School of Business at the University of Virginia, Visiting Lecturer in Apologetics at Westminster Seminary California, and Adjunct Professor at the Weatherhead School of Management at Case Western Reserve University. He is the Co-author of The Experience Economy: Updated Edition and Authenticity: What Consumers Really Want. He is also the Co-Editor of Markets of One: Creating Customer-Unique Value Through Mass Customization.